Billing resolution issues

craig

• March 27, 2023 15:54

We were auto-billed for an Enterprise account even though we had requested not to be - and in several weeks of messaging (email to rep, website inquiry), I've had only one non-conclusive response - anyone else with similar experiences or any insight into getting a resolution?

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  Mark Mezzanotte

  • April 07, 2023 14:13

  Hi Craig,

  Thanks for reaching out to us via Community. I have double checked and we have responded to you within your ticket that you have submitted as well.
  
  Should you need additional assistance, please feel free to respond back to us there.

  Thank you,
  Mark

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