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I am struggling with embedding


1 comment

  • Amie

    Hi Darshan,

    Thank you very much for reaching out to us with your query, I would be very happy to provide you with some assistance here. 

    Firstly, looking at the screenshots provided, I can see that you are using Freehand in a V6 account; this would explain why your UI is not showing as expected. Currently, all of our new features and improved UI are only available in our V7 accounts. 

    However, I have since checked your account for you, and I can see that you have already created a brand new V7 team and successfully created a Freehand document; so you should now have access to all of our new Freehand features!

    If you are unsure of how to switch between your V6 and V7 account, you can refer to this help document for further guidance. 

    I hope you enjoy using Freehand! If you have any further questions, please feel free to let us know!




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