Subject: Reporting an Error with Envision Freehand - Inconsistency in Toolbar
Dear Envision Freehand Support Team,
I hope this message finds you well. I am writing to report an error that I encountered while using your Envision Freehand software. I have noticed an inconsistency in the appearance of the toolbar in my freehand tool as compared to the one in your tutorials and help screens.
When I use the freehand feature, the toolbar does not display the same options or layout as shown in your instructional material. This discrepancy has made it difficult for me to follow along with the tutorials and fully utilize the software.
In order to help you better understand and diagnose the issue, I have provided the following information:
- Envision Freehand version:
- Operating System: Windows 11 Home
- Device: ntel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
- Screenshot of my toolbar:
- Screenshot of the tutorial/help screen toolbar:
I kindly request that you look into this matter and provide guidance on how to resolve the discrepancy between the toolbars. If you require any additional information or clarification, please do not hesitate to reach out.
Thank you for your attention to this matter, and I look forward to your prompt response.
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