Why is my email sold to third party companies

Florian Krauthan

• June 17, 2022 02:31

I recently got a couple of unsolicited offers from development companies to the email that is only used in InVision and not stored anywhere else. Based on the support they are not giving away that information so that only leaves me to suspect that they ether got hacked or some employee is stealing user information to sell it.

Unfortunately the support is not taking this serious so I just wanted to warn everyone to watch there personal information in case third parties got hold of more then just email and name. 

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  Monika R.

  • July 13, 2022 07:54
  • Edited

  Hi Florian Krauthan

  I'm Monika from the Support Leadership team here at InVision. The security of our customers' data is paramount to us and we'd like to investigate this further. I've however not been able to find a Support ticket under the email address you've used here in Community or under your name. When you've got a moment, could you please email support@invisionapp.com from the affected email address and put FAO Support Leadership team in the subject? 

  In the meantime, please rest assured that all our staff are under a non-disclosure agreement making your data safe with us.

  Look forward to hearing back and getting to the bottom of this!

  Best,

  Monika 

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