Monika R.
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Activity overview
Latest activity by Monika R.-
Monika R. commented,
Hi Phillip Hill-Davis! I'm Monika from the Support team here at InVision. I wanted to apologize once again for any disruption and confusion. I can confirm that our Cloud prototyping functionality w...
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Monika R. commented,
Hi Florian Krauthan I'm Monika from the Support Leadership team here at InVision. The security of our customers' data is paramount to us and we'd like to investigate this further. I've however not ...
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Monika R. commented,
Hey Natalie! Thanks for reaching out to us here in the Community and I'm sorry that you're not receiving the SMS. We're aware that the messages can fail in certain countries due to laws limiting au...
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Monika R. commented,
Hi Wim, Thanks for chiming in, hope you're well yourself! Could you please clarify exactly the issue that you personally are running into? If you could please provide us with the replication steps ...
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Monika R. commented,
Hi Mohamed, No problem! I'll add your interest to a feature request that would allow users to hide the top URL bar and bottom navigation bar when viewing prototype share links in mobile browsers. K...
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Monika R. commented,
Thanks for clarifying that, Mohamed! In this case, have you tried adding your prototype to Home Screen? This should allow you to view the project in full screen without needing to download our app....
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Monika R. commented,
Hi Mohamed, Thank for reaching out here in the community! Just so we can make sure that we're on the same page here, can you please provide a few more details about this issue? 1. What model device...
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Monika R. commented,
Hey Leon! Thanks for getting in touch with us and I'm sorry to hear that the redirection is not working for you on your mobile. As a first step, can you please try deleting the app completely and d...
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Monika R. commented,
Hi Marc, Thanks for reaching out! Can you please ask the person you transferred the prototype to login into their account in an incognito/private mode window? If that doesn't help, let us know. We ...
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Monika R. commented,
Hi Ewa, Thanks for reaching out here in the Community. In order to remove the hotspot hints in your prototype you would need to simply toggle off hotspot hinting setting for the share link. Please ...